COVID-19 Operating as Normal
In line with Government recommendations, we are taking all necessary precautions to protect both our staff and customers. We take health and safety very seriously and belive that this is the most responsible thing to do at this time.
We have taken on additional premises in order that we can safely operate while keeping our team members completely distanced from one another.
Urn Shipments - Delivery as normal with the chance of delay
The majority of our stock is held in Amazon warehouses throughout the UK. Amazon may, at their discretion, prioritise deliveries of Coronavirus related products (handwash, etc) over our products. We apologies in advance but hope you understand. Our website automatically dispatches Urns through Amazon. You will receive tracking numbers and request that you contact the delivery company directly if you need to. Delivery times may be substantially longer than expected and we advise you to use the fast shipping option if you wish to have your order delivered within 7 days.
Memorial Jewellery - Operating as Normal
We are operating our Memorial Jewellery service as normal with no delays. Please continue to send us your packs as normal.
The best method is to email us at firstname.lastname@example.org for any queries / questions.
We are receiving post from Royal Mail as normal.
We’d like to take this opportunity to thank you for your support while we operate during this difficult time.
Many thanks, Shari