Cherished Urns Delivery Information
Please read the following information carefully, and contact us if you have any questions or concerns.
Covid-19 - We're open but you may experience a small delay in receiving your order.
Please check out our dedicated page here:-
Standard Shipping (2 to 3 days) is Free on all UK Mainland Orders.
You can upgrade to Fast Delivery at checkout for an additional charge. Subject to cut-off times, your order will be dispatched the same day and delivery will be made as soon as possible and normally within 1 or 2 days including weekends.
We are currently unable to ship outside of the UK.
We use a variety of couriers. Some orders will be dispatched from our warehouse, while others may be fulfilled by Amazon Logistics (and as such will arrive in Amazon branded packaging).
- Delivery is FREE on all UK orders unless otherwise stated.
- Our order cut-off time for same day dispatch is 6pm. Orders after this time will be processed and dispatched the next working day.
- We are able to deliver to an alternative delivery address for most orders.
- Once your order has been dispatched you will receive an order confirmation email. Please ensure that the email address given at the time of ordering is correct.
- If you have a problem with the delivery of your order, please check the tracking information provided to you first. Should you still need assistance then please contact us at email@example.com or call us on 01872 487101.