Cherished Urns Delivery Information
Please read the following information carefully, and contact us if you have any questions or concerns.
Our cut-off date for Memorial Jewellery to be delivered before Christmas is Friday 14th December. All ashes should be received at our Milton Keynes office on or before this date. This applies to in-stock items / EverWith Jewellery / standard sizes.
Standard Shipping (2 to 3 days) is Free on all UK Mainland Orders.
You can upgrade to Fast Delivery at checkout for an additional charge. Subject to cut-off times, your order will be dispatched the same day and delivery will be made as soon as possible and normally within 1 or 2 days including weekends.
We also offer delivery to most European countries for a flat-rate cost of £7.00. This service normal takes between 2 and 5 working days.
We use a variety of couriers. Some orders will be dispatched from our warehouse, while others may be fulfilled by Amazon Logistics (and as such will arrive in Amazon branded packaging).
- Delivery is FREE on all UK orders unless otherwise stated.
- Our order cut-off time for same day dispatch is 6pm. Orders after this time will be processed and dispatched the next working day.
- We are able to deliver to an alternative delivery address for most orders.
- Once your order has been dispatched you will receive an order confirmation email. Please ensure that the email address given at the time of ordering is correct.
- If you have a problem with the delivery of your order, please check the tracking information provided to you first. Should you still need assistance then please contact us at firstname.lastname@example.org or call us on 01872 487101.